Return Policy

If you are unsatisfied with your purchase, you may return within 14 days of receipt. 
will be issued for the original purchase price, less shipping cost, to the original payment method.

If you received a defective or incorrect item, please email us within 3 days of receipt to arrange an exchange.

Items must be returned in original condition and packaging.
Items must be returned with a receipt.
Sale items are final sale.

Please ship returns to:

Smithsonian Institution 
SHOP Cooper Hewitt 
2 East 91st St 
New York, NY 10128 

Or, return your items in person and see our newest selection!


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