Return Policy

 

If you are unsatisfied with your purchase, you may return within 14 days of receipt. 
Returns will be issued for the original purchase price, less shipping cost, to the original payment method. 

If you received a defective or incorrect item, please email us within 3 days of receipt to arrange an exchange. 

Items must be returned in original condition and packaging. 
Items must be returned with a receipt. 

All discounted items are final sale. 

HOW DO I RETURN AN ITEM? 

Please ship returns to:  

Smithsonian Institution  
SHOP Cooper Hewitt  
2 East 91st St   
New York, NY 10128  

Or, return your items in person and see our newest selection!